Choosing an auto body shop does not have to be a frustrating experience. Estimates of different stores likely to fluctuate, sometimes to the point where you wonder if you get quotes for the same repairs to the same vehicle. Consider these five tips to guide you in your decision making:
1. Get multiple estimates
This one is obvious. Not only several body shop quotes give you an idea of the "golden mean", you'll feel better knowing you have done your homework and you are not just going with the cheaper ... or worse, the most expensive proposal.
2. Are they certified and insured
Do they seem reputable and carry all the assurances of proper certifications?
The location is a direct repair facility for your insurance company?
If you are completely new to the system and go with very little information about them, check the appropriate licenses on the wall near the register.
things can go wrong with any repair shop and your vehicle will be living there for a while, so you want to ensure that the repair facility you choose is protected in case of fire , theft, or natural disaster.
3. Parts and Warranty
What is the warranty on repairs? As they are a direct repair facility for your insurance company, you probably have somewhere between 1 year and a lifetime warranty. Comparing guarantees between sites can be a great indicator of the quality of materials and workmanship. You want to hire someone willing to stand by their work.
Do they use spare parts or used? Parts used do not necessarily mean the quality is bad, but when comparing the quotes, you want to make sure you are comparing apples to apples. If one place offers used parts and other new, and their estimates are the same, look closer. What makes up the extra cost in estimating the shop with used parts? hourly labor costs may be higher in that particular store.
What corresponding type of paint technology are they using? You want to be sure they can do an exact match of the paint code for your vehicle, and they use a high quality coating.
4. Reputation
Do they have a good local reputation? Are they part of a social network where you can check the reviews? Ask around to friends and family; almost everyone has used an auto body shop at one time, and you'll be surprised how much information you can gather by listening to the experiences of others.
5. Trust your gut ... and Relax
If you are looking for an auto body shop, you and your car probably just gone through a stressful experience. Trust your gut after visiting the site; you want to leave the feeling that the customer service seems knowledgeable about their industry and the genuine service. If anything about the experience does not seem overboard, keep looking, and use the above tips to guide you to find a professional, you can feel good.
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